Set your alarms! Embargo time is coming, once again. To ensure your new service requests or cancellations are processed before the end of the year, please submit them by COB Friday, 12 December 2025.
Any requests received after this date will be actioned after our end-of-year embargo, which runs from COB Friday, 19 December 2025, to Sunday, 4 January 2026. During this period, our team will only be available to assist with urgent support issues.
If you would like any further information or have any queries regarding the network embargo period, please get in touch at admin@ix.nz
We wish you a well-deserved break!


